Terms and Conditions – Instaplay Online Casino Philippines

1 Introduction

Welcome to Instaplay. These Terms and Conditions ("Terms") are a legally binding agreement between you ("Player," "you," or "your") and Instaplay ("we," "us," or "our"), governing your access to and use of the Instaplay website located at https://instaplay.click and all related services, games, betting markets, and features offered through the platform.

By creating an account on Instaplay, making a deposit, placing a bet, or using any part of the platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, please do not use the Instaplay platform.

Instaplay is designed and operated primarily for players in the Philippines. We operate in compliance with applicable Philippine gaming regulations. These Terms are written in English as used in the Philippines (en-PH), and Philippine law governs this agreement.

2 Eligibility & Registration

To open an Instaplay account and access our services, you must meet all of the following requirements:

• You are at least 21 years of age at the time of registration.
• You are a resident of or physically located in the Philippines at the time of betting or gaming activity.
• You are registering for personal, recreational use only — not on behalf of another person or as an agent.
• You are not a current or former employee, contractor, or immediate family member of an Instaplay employee in a role related to gaming operations, odds setting, or compliance.
• You are not excluded from gambling by any self-exclusion programme, court order, or regulatory directive applicable to you.
• You have the legal capacity to enter into a binding agreement under Philippine law.

Instaplay reserves the right to request identity verification documents at any stage — including during registration, before processing a withdrawal, or during a routine compliance review. Acceptable documents include a government-issued Philippine ID (PhilSys ID, passport, driver's licence, UMID, SSS card, or similar), proof of billing address, and proof of payment method ownership.

You are permitted to hold only one (1) Instaplay account. Creating duplicate accounts — whether using the same or different personal details — is strictly prohibited and may result in account suspension and forfeiture of balances across all associated accounts.

3 Account Responsibilities

You are solely responsible for all activity that occurs under your Instaplay account. This includes all bets placed, deposits made, withdrawals requested, and any other actions taken while logged in.

3.1 Login Credentials

Your username and password are personal and confidential. You must not share them with anyone — not a friend, family member, or third party — under any circumstances. If you believe your account credentials have been compromised, you must change your password immediately and notify Instaplay support.

3.2 Accurate Information

All information you provide to Instaplay — including your name, date of birth, address, contact details, and payment information — must be accurate and up to date. If your information changes, you must update your account profile promptly. Providing false or misleading information is grounds for immediate account termination.

3.3 Account Security

Instaplay recommends enabling all available security features, including two-factor authentication where offered. We will never ask for your password via email, chat, or phone. If you receive such a request, treat it as fraudulent and report it to our support team immediately.

4 Deposits & Payments

Instaplay processes all transactions in Philippine Pesos (₱). We support the following payment methods for deposits:

• GCash
• Maya (formerly PayMaya)
• GrabPay
• Coins.ph
• InstaPay and PESONet bank transfers
• BDO, BPI, and UnionBank online banking
• Visa and Mastercard debit/credit cards

The minimum deposit amount is ₱100. Maximum deposit limits may apply depending on the payment method used and your account verification status. GCash and Maya deposits are typically credited to your Instaplay balance within seconds of a successful transaction.

By depositing funds into your Instaplay account, you confirm that the funds are not derived from any illegal activity and that you are the rightful owner of the payment method used. Instaplay complies with Philippine anti-money laundering laws and will report suspicious transactions to the appropriate authorities as required by law.

5 Withdrawals

You may request a withdrawal of available funds from your Instaplay account at any time, subject to the following conditions:

• Minimum withdrawal amount: ₱200
• Your account must be fully verified (KYC complete) before any withdrawal is processed.
• Withdrawals must be made to a payment method registered in your own name and previously used for a deposit where possible.
• Any active bonus funds subject to wagering requirements must be settled before the relevant portion of your balance can be withdrawn.

5.1 Processing Times

Instaplay aims to process all withdrawal requests within the same business day for verified accounts. GCash and Maya withdrawals typically complete within one (1) hour of approval. Bank transfers via InstaPay or PESONet generally complete within one (1) to twenty-four (24) hours depending on the receiving bank and the time of day the request is submitted.

5.2 Withdrawal Verification

Instaplay reserves the right to conduct additional verification checks before approving a withdrawal, particularly for large amounts or accounts that have not previously completed identity verification. In such cases, we may request supporting documents and will process the withdrawal promptly upon satisfactory verification.

6 Bonuses & Promotions

Instaplay offers various bonuses and promotions to eligible players from time to time. All bonuses are subject to specific terms outlined in the relevant promotion details, which form part of these Terms when you claim a bonus.

6.1 General Bonus Rules

• Bonuses are available to players who have met the eligibility criteria stated in the specific promotion.
• Unless otherwise specified, bonuses must be wagered a minimum number of times (the "wagering requirement") before bonus funds or winnings derived from bonus funds can be withdrawn.
• Wagering requirements will be clearly stated in the promotion details. For example, a ₱500 bonus with a 10x wagering requirement means you must wager ₱5,000 before the bonus balance is withdrawable.
• Instaplay reserves the right to withdraw, modify, or cancel any bonus at any time, particularly if there is evidence of abuse, exploitation, or breach of these Terms.

6.2 Bonus Abuse

Attempting to exploit bonuses through coordinated betting strategies, the use of multiple accounts, or any other method deemed abusive by Instaplay is strictly prohibited. Instaplay reserves the right to void bonuses and associated winnings and to close accounts where bonus abuse is detected.

7 Betting Rules

All bets placed on Instaplay — including sports betting, PBA markets, esports betting, and any other wagering product — are subject to the following rules:

7.1 Bet Acceptance

A bet is not confirmed until you receive an on-screen confirmation and the bet appears in your account's bet history. Instaplay reserves the right to decline, void, or limit any bet at our discretion, including bets placed after an event has started (except for designated in-play markets) or bets placed on erroneous odds.

7.2 Erroneous Odds

If odds are published in error due to a technical fault, data feed error, or human mistake, Instaplay reserves the right to void affected bets and return stakes to the player's account. We will make every reasonable effort to notify affected players promptly.

7.3 Event Cancellation and Postponement

If a sporting event is cancelled or postponed before it commences, all pre-match bets on that event will be voided and stakes returned. If an event is abandoned after commencement, settlement will follow the specific sport's rules as published in the relevant betting rules section of the Instaplay platform.

7.4 Maximum Winnings

Maximum single-bet and accumulator payout limits apply and are displayed on the bet slip before confirmation. These limits vary by sport and event type. Instaplay reserves the right to cap payouts at the applicable maximum regardless of the odds accepted.

7.5 PBA Betting Specific Rules

All PBA betting markets are settled based on official PBA results as declared by the Philippine Basketball Association. Instaplay follows the standard 48-minute regulation and overtime rules for match settlement. Quarter betting, live markets, and player prop bets are subject to additional specific rules published on the relevant event page.

8 Casino Games

Casino games on Instaplay — including slots, live baccarat, bingo, fishing games, and other table or instant-win games — operate using certified Random Number Generators (RNGs) or live dealer feeds from licensed providers. Each game's Return to Player (RTP) percentage is governed by the game provider and is independently certified.

Instaplay does not guarantee winnings in casino games. By playing, you acknowledge that casino gaming involves chance and that the house edge means the platform retains a statistical advantage over time. Past results do not predict future outcomes.

In the event of a technical malfunction during a game session — including disconnection, server error, or software fault — the game round may be voided and any bets placed during the affected round returned. Instaplay is not liable for losses arising from technical faults outside our reasonable control, though we will make every effort to resolve such issues fairly and promptly.

9 Prohibited Conduct

The following activities are strictly prohibited on the Instaplay platform. Engaging in any of these may result in immediate account suspension, forfeiture of balances, and reporting to relevant Philippine authorities where required by law:

• Using automated software, bots, scripts, or any artificial intelligence tools to place bets, access games, or interact with the platform.
• Colluding with other players to influence game outcomes or betting markets.
• Match fixing or any form of manipulation of sporting events that are subject to Instaplay betting markets.
• Using the platform to launder money, finance terrorism, or conduct any other illegal financial activity.
• Accessing the platform using a VPN, proxy, or other technology to circumvent geographic restrictions.
• Registering multiple accounts or using another person's account details.
• Providing false, misleading, or fraudulent information at any stage of the registration or verification process.
• Attempting to exploit software bugs, errors, or loopholes to gain an unfair advantage.
• Engaging in abusive, threatening, or harassing behaviour toward Instaplay staff or other players.

10 Responsible Gaming

Instaplay is committed to providing a safe and responsible gaming environment. We take problem gambling seriously and have built tools directly into the platform to help players manage their activity.

10.1 Player Tools

All registered Instaplay players have access to the following responsible gaming tools from within their account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Session Time Reminders: Set alerts to notify you after a specified period of continuous play.
• Cool-Off Periods: Temporarily restrict your account from betting and gaming for a defined period (24 hours up to 6 weeks).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Instaplay platform. Self-exclusion requests take effect within 24 hours and cannot be reversed during the chosen exclusion period.

For more information on responsible gaming resources available in the Philippines, please visit the Responsible Gaming page on Instaplay.

10.2 Underage Gaming Prevention

Instaplay strictly prohibits gaming by anyone under 21 years of age. We conduct age verification checks during registration and may request additional proof of age at any time. If we have reason to believe a minor has accessed the platform, the account will be suspended immediately and all activity reviewed.

11 Privacy & Data

Your personal data is collected, stored, and processed in accordance with the Instaplay Privacy Policy, which forms an integral part of these Terms and Conditions. By using the Instaplay platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Instaplay complies with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. We do not sell your personal data to third parties for marketing purposes. We may share data with licensed payment processors, identity verification providers, and regulatory authorities as required by law or our operating licence obligations.

12 Intellectual Property

All content on the Instaplay platform — including but not limited to the brand name, logo, website design, graphics, software, text, and game assets — is the property of Instaplay or its licensed providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, recreational purposes in accordance with these Terms. You may not copy, reproduce, distribute, modify, reverse-engineer, or create derivative works from any Instaplay content without our prior written consent.

13 Limitation of Liability

To the fullest extent permitted by Philippine law, Instaplay and its officers, directors, employees, and licensors shall not be liable for:

• Any loss of winnings, revenue, or data arising from use or inability to use the platform.
• Technical failures, interruptions, or delays in the platform that are outside Instaplay's reasonable control, including but not limited to internet outages, third-party payment system downtime, or force majeure events.
• Losses resulting from the actions of third parties, including payment processors, game providers, or data feed suppliers.
• Any indirect, incidental, consequential, or punitive damages arising from your use of Instaplay services.

Instaplay's total aggregate liability to you for any claim arising from these Terms or your use of the platform shall not exceed the total value of deposits made by you to your Instaplay account in the thirty (30) days preceding the event giving rise to the claim.

14 Account Suspension & Closure

Instaplay reserves the right to suspend, restrict, or permanently close any account at our discretion, including in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within the required timeframe.
• Suspicion of fraud, money laundering, or other illegal activity.
• Suspected bonus abuse or exploitation of promotional offers.
• Regulatory direction or legal obligation to do so.
• Account inactivity exceeding twelve (12) consecutive months (dormant account policy may apply).

In cases where an account is closed due to a breach of these Terms, Instaplay reserves the right to withhold any outstanding balance pending investigation. Where no breach is found, any balance remaining after applicable fees will be returned to the player's verified payment method.

You may close your Instaplay account voluntarily at any time by contacting our support team. Any remaining balance (net of any applicable bonus conditions) will be refunded to your registered payment method.

15 Changes to These Terms

Instaplay reserves the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify you via email to your registered address and display a prominent notice on the platform for a reasonable period before the changes take effect.

Your continued use of the Instaplay platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and may request account closure as described in Section 14.

We encourage you to review these Terms periodically. The "Last updated" date at the top of this page will always reflect the most recent revision.

16 Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

Any dispute arising from or in connection with these Terms or your use of Instaplay — including any question regarding their existence, validity, or termination — shall first be referred to Instaplay's customer support team for informal resolution. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines.

17 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any provision, please get in touch with the Instaplay support team:

• Email: support@instaplay.click
• Live Chat: Available 24/7 via the Instaplay platform (log in to access)
• Operating Hours: 24 hours a day, 7 days a week, including Philippine public holidays

For responsible gaming support or self-exclusion requests, you can also visit our dedicated Responsible Gaming page.